INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes! At FixMat, we ensure that the product you receive matches the images and description provided on our website. However, please note that slight variations in color, texture, or appearance may occur due to lighting, screen settings, or manufacturing differences, but the quality and specifications will remain the same.

Where can I view my sales receipt?

Your receipt is emailed to you after checkout. You can also find your order details in your account under Orders.

How can I return an item?

You can return unused items in their original packaging within 30 days of delivery. Email info@fixmat.net with your order number to start a return.

Will you restock items indicated as “out of stock?”

We restock popular items regularly. Email info@fixmat.net about a specific product and we will let you know when it is back.

Where can I ship my order?

We ship across the United States. Delivery typically takes 7–15 business days. Flat shipping is $10–$30 depending on cart size.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Questions about an order? Email us at info@fixmat.net — we usually reply within one business day.