Contact us
FREQUENTLY ASKED QUESTIONS
Yes! At FixMat, we ensure that the product you receive matches the images and description provided on our website. However, please note that slight variations in color, texture, or appearance may occur due to lighting, screen settings, or manufacturing differences, but the quality and specifications will remain the same.
You can view and download your sales receipt directly from your FixMat account. After logging in, go to the “Orders” or “Purchase History” section, select the order you want, and click “View Receipt”. Additionally, a digital copy of your receipt is automatically emailed to you after each purchase for your convenience.
At FixMat, we make returns simple and hassle-free. To return an item:
- Log in to your account and go to “Orders” or “Purchase History.”
- Select the order and click “Request a Return.”
- Follow the instructions to package the item securely. Ensure it is unused, in original packaging, and with all tags attached.
- Ship the item back using the provided return label or method.
Yes! At FixMat, we regularly restock popular items that are temporarily out of stock. You can sign up for notifications on the product page to receive an email alert as soon as the item becomes available again. This ensures you don’t miss out on your favorite gym products.
At FixMat, we ship to a wide range of locations. During checkout, you can enter your shipping address, and our system will confirm if delivery is available in your area. We currently offer shipping across [your country/region], and for any special locations or international shipping requests, please contact our customer support team for assistance.
CONTACT US FOR ANY QUESTIONS
VISIT OUR NEW
STORE IN DUBAI
Dubai, United Arab Emirates
Latitude: 25.276987
Longitude: 55.296249